May 20, 2018:

Hola!

Yesterday Prince Harry married American Meghan Markle and I couldn't get enough of the royal wedding. What a gorgeous dress, the bride was radiantly beautiful and the church at Windsor - oh my goodness, the flowers alone were soooo beautiful. There's nothing like a good love story to make one appreciate how precious we can be (and should be) to each other.

I'm glad the weather was perfect yesterday for the new Duke and Duchess of Sussex's wedding. I can't say the same for around here. Spring keeps teasing and then going away. This morning I woke up to a "balmy" 47 degrees F outside, rain, damp, and I turned the heat back on! It's May 20th, the heat. should. not. be. on. Period.

Last Thursday, however, was beautiful. I was able to get a goodly amount of yard and garden clean-up done over several days last week. I also took some photos of my flowering tree anchoring the north corner of my house and made the current collage. I think it's an ornamental cherry, and on the the other end of the house, I think that's called a purple sand cherry? I'll have to check that. The blossoms on the tree do not have a distinct fragrance, but the purple shrub that wants to be a tree (despite my hacking it back, back and back yearly - I'm losing, by the way) has myriad blossoms with a distinct fragrance. I can't decide if the scent is too beautiful to bear or too awful to smell, it certainly can be overpowering!

This coming week will be the third cut of the grass this season. We had rain late Friday night and then for several hours earlier this morning. This rain, on top of the rain we had over four days the prior weekend, and the grass is growing like nobody's business! I don't mind doing the grass, though, as long as it's not too hot, too cold, not raining, and not too windy. I'm not picky at all, am I...

I still have a lot of raking out of areas that suffered from snow mold over the winter, and have not yet really tackled cleaning out the north flower bed in the backyard. That will be a chore!

But Memorial Day weekend is coming. This coming Saturday I will be out with a friend (who has a nice large van - goody!) stocking up on potting soil, top soil to fill in never-ending low spots in the yard, grass seed, and lots of plants! For some reason, this spring seems busier than those in prior years. I can't figure out why that is...

Jan

Saturday, March 15, 2014

Bathroom Blues, Part 6: Never Buy Anything From Lowe's

Hola darlings!

I will NEVER EVER EVER buy a single thing from Lowe's for the rest of my life.  I had the most horrendous experience with Lowe's -- simply unbelievable!  I even went so far as to file a complaint against Lowe's with the Better Business Bureau, not that it will do much good.  Here is what happened:

As I mentioned in one of my prior posts on Bathroom Blues, I had found a faucet for the bathroom sink I really liked and thought would look great in my main floor powder room/bath make-over.  I found it at Home Depot, but it was out of stock online.  That was made VERY clear at the Home Depot website.  The cost of the faucet (not including shipping) was $42.76.  Soooo, I went looking for that faucet elsewhere.  I found it at Lowe's, at a cost of $71.88.  I ordered it on February 2nd.  I paid quite a bit more for the faucet at Lowe's but I wanted to get going on my make-over.  I'd ordered the mirror and the new light fixture, and had wallpaper picked out, along with new flooring.

Nowhere on Lowe's website did it tell me that the item was out of stock.  I received an acknowledgement email from Lowe's that indicated shipment would take place on or about February 9th.  Later the same day (February 2nd), I received an email indicating that the order had been delayed and would ship on or about February 10th.  On February 10th, I received an email from Lowe's informing me that the item had shipped and estimated arrival date was -- February 10th.  Huh?  On February 11th, $71.88 was deducted from my account. 

When I had not received the item a week later, I emailed Lowe's customer service on February 18th asking where my item was.  In an email response on February 19th, I was informed that my item was, in fact, on back order and had not shipped!  I was given the option of cancelling the order at that time, which I did immediately by reply email.  THE ORDER WAS CANCELLED ON FEBRUARY 19, 2014On February 20th I received an email telling me that my order had been cancelled and I would be contacted within four days to follow-up on my refund.

I did not hear anything further from Lowe's, nor was my account credited the $71.88 Lowe's had taken out of it (I am told this is illegal because the item had not shipped prior to Lowe's helping itself to my money).  Finally, after not hearing anything further from Lowe's, on March 3rd I filed a complaint with the Better Business Bureau.

Lo and behold, on March 4th, I received an email from Lowe's telling me that they had "tried" to cancel the order, but the item had shipped directly from the manufacturer on March 3rd, and it was estimated to arrive on March 7th.  I was told that if I did not want the item I could return it to Lowe's.  I also received a telephone call from Lowe's in which I went through the entire sequence of events, only to be told from the other end that Lowe's had no record of my cancelling the order!

Lowe's had between February 19th and March 3rd to "try" and cancel my order.  One night, a box was on my porch when I got home from the office.  It's the faucet I no longer want.  Now, maybe I'm crazy, but why do I have this overwhelming feeling that if I attempted to return the box to Lowe's, it would somehow "disappear" never to be seen again, and I would be without my $71.88 and without the unwanted faucet??? 

Dear readers, you can make up your own minds about Lowe's.  I KNOW WHAT I THINK!

2 comments:

  1. I feel your pain. After being a long time Lowes customer myself we just had a very bad experience recently too. Thanks for visiting Night Owl Corner....just stopping by to check out your blog too!

    Linda
    www.nightowlcorner.com

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    1. Thanks for coming by, Linda. It really is wonderful that you and your husband have that lovely piece of furniture from his grandparents and your husband did such a great job of giving it a new look while still maintaining the traditional curves. It truly is a beautiful corner china cabinet, I am envious! I have often seen that younger couples sometimes do not appreciate having something like that to connect them to prior generations, and then they realize years later, after things are long gone, that all they have are some photographs and memories, of course, but nothing much by way of tangible links to past family. I have gotten very sentimental in my "old" age :) I have added your blog to my list of favorites to visit at more leisure, as I was at work when I came across your link at the Its Overflowing link party (me bad!)

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